FAQ
Frequently Asked Questions
What is DesignToCodes?
DesignToCodes is a platform where you can find a massive collection of industry-standard HTML templates/Kits.
Do you provide documentation and support?
Yes, We have extensive documentation for customizing/using our products. Our customer support is there for you 24/7.
Which payment methods do you accept?
We accept Visa, Mastercard, PayPal, American Express, Discover, JCB Etc. Our payment gateway controls all our transactions.
After purchasing, how can I get my template file?
After completing your payment, You will receive an official invoice with the product file and login credentials. You can log in and re-download all of your products from my account page.
How many times can I use my purchased template?
If you buy a template, you can use that anywhere you like for a lifetime. ( Only you can't sell/remake any of our products)
How do I update my credit card information?
We don't store any credit card information of any user. Our payment gateway handles all transection
How do I cancel my order?
After purchasing, you can't cancel your order, but if it fits into our refund policy, you will get a 100% refund.
Do you offer refunds?
Yes, of course, We offer a 100% money-back guarantee. Read our Refund policy for refund options.
How can I change my account password?
Kindly reset your password. You'll find your reset password option on the My account page. If this problem remains after resetting, please get in touch with support.
Do you have an affiliate program?
We are working on our affiliate program. If you are interested, connect with us.
